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FAQ

FAQ

Do You Offer a TradeAll Free Demo Account?

Yes, you can download the TradeAll platform here and start trying Forex, Futures, Stock Exchange and CFD markets.

How can I create my TradeAll Demo Account?

You can create your TradeAll Demo account by clicking here and start trading Forex, Futures, Stock Exchange and CFD in a virtual environment before opening an actual account.

How can I open an account?

To open TradeAll_FX Account: Procedure To open a TradeAll_Futures Account: Procedure To open a TradeAll_Stocks Account: Procedure Click here for the nearest Akbank branch.

In which currencies can I open my TradeAll account?

You can open your TradeAll account in EUR, USD and TRY.

Can a Corporate Account be opened at TradeAll?

Yes, you can open a corporate account for any kind of hedge and speculative profit-aimed transactions, and realize them with Ak Yatırım's assurance.

Do I need to have an account with Akbank to open a TradeAll account?

You do not need to have an account with Akbank to open a retail or corporate TradeAll account. However, by opening a current account at Akbank, you can transfer money to your TradeAll account uninterruptedly and free of charge.

How many accounts should I open to transact with all instruments in TradeAll?

TradeAll_Forex Account to carry out Forex transactions in TradeAll. TradeAll_Derivative Account for Futures and CFD transactions. And a TradeAll_Stocks Account should be opened for Stocks transactions. Please find here the information required to open a TradeAll Forex account. Please find here the information required to open a TradeAll_Derivative account. Please find here the information required to open TradeAll_Stocks account.

What is the minimum amount required to open a TradeAll Account?

The minimum amount required to open a TradeAll_FX Account is $5,000. The minimum amount required to open a TradeAll_Futures Account is $10,000. The minimum amount required to open a TradeAll_Stocks Account is $5,000.

How does the Profit and Loss Obtained Appear in My TradeAll Forex, Futures and Stocks Accounts?

The Profit and Loss in your TradeAll accounts will be reflected in the accounts where they are found. E.g.: The Profit/Loss you obtain from a Spot EURUSD transaction shall be recorded in the Profit/Loss TradeAll_FX account, The Profit/Loss you obtain from a Future EURUSD transaction shall be recorded in the Profit/Loss TradeAll_Derivative account, The Profit/Loss you obtain from CFD transactions shall be recorded in the Profit/Loss TradeAll_Derivative account, The Profit/Loss you obtain from Stocks transactions shall be recorded in the Profit/Loss TradeAll_Stocks account.

Can I Transfer Money between My TradeAll Accounts?

Yes, you can transfer money via the trading platform between your TradeAll_FX, TradeAll_Derivative and Trade_Stocks accounts. Screenshot –video

How Can I Transfer Money to My TradeAll Account?

Waiting for clearance with the Operation Department

How Can I Withdraw Money from My TradeAll Account?

Waiting for clearance with the Operation Department

Can I transfer money to my TradeAll account using a credit card?

Further to SPK regulations, money can not be transferred to TradeAll accounts using a credit card.

Can I withdraw money from my TradeAll account when I have open positions?

Yes, you can. But the amount you are to withdraw must be included in your free deposit, and it is recommended that the amount should not create the risk of closing your open positions in your TradeAll account.

Which Financial Instruments Can I Trade with TradeAll?

With TradeAll you can realize spot or future transactions in Major parity couples, indices and commodities and spot transactions in stocks.

What are the Transaction Fees with TradeAll?

Spread Cost for the Forex Transactions you make with TradeAll You pay a transaction commission cost for Futures, Stocks and CFD transactions.

What is the IOC Order Type on the TradeAll Platform?

IOC Order Type (IOC) is the order type in which the unrealized portion may be cancelled when the entire order amount in the entered purchase or sales direction is not realized. For example, upon your 400,000 unit size EURUSD Purchase order with limit price, if 250,000 units are realized and 150,000 EURUSD remain suspending, then the unrealized 150,000 EURUSD will be cancelled by your purchase order. • Spot 50 Currency Couple, Gold and Silver (XAUUSD, XAUEUR, XAGUSD, XAGEUR) • 21 Index and 19 Commodity CFD, • Over 170 Futures Contracts

What are Your Spread Rates for TradeAll Forex Transactions?

Please click here for the Forex transaction spread rates table

What are Your Commission Rates for TradeAll Futures Transactions?

Please click here for the futures transactions commission rates table

What are Your Commission Rates for TradeAll Stocks Transactions?

Please click here for the stocks transactions commission rates table

What are Your Commission Rates for TradeAll CFD Transactions?

Please click here for the CFD transactions commission rates table

Does holding positions in the Forex market create an overnight holding cost?

An overnight holding cost, which is called a swap cost, applies to the positions held overnight in Forex markets. This amount is determined according to the type of position transferred (Long/Short). The swap cost shall be reflected in the customer accounts at the end of the day.

Does holding positions in the futures market create an overnight holding cost?

No, you can keep the positions you buy in the futures markets without any holding cost until the end of the maturity date of the contracts.

Does holding Stocks positions create an overnight holding cost?

No, you can hold the stock positions that you buy via TradeAll as long as you want without paying any extra cost.

Does holding CFD positions overnight create any cost?

Due to the structure of CDF markets, in the Long positions you hold overnight, you will obtain Swap Long income, and you will pay a Swap Short cost for Short positions.

How Do Effective Dates Work in the Forex Market?

Forex positions are generally recognized 2 days after the transaction is entered. USDTRY and USDCAD currency pairs have a T+1 day effective value as an exception. Most Forex positions have a T+2 effective date transaction.

At Which Leverage Rates Can I Trade with TradeAll?

TradeAll size, With the leverage ratios varying between 1:1 and 100:1 in FX markets Click here for Contract specifications with different leverage ratios according to the instrument transaction you make in International Futures Contracts. In CFD (Contracts for Difference) with 5:1 leverage and In Stocks without any leverage.

Can I change the Leverage Ratio that I Define While Opening an Account in TradeAll?

Yes, you can open your leverage ratio for your TradeAll_FX account in 1:1-100:1 range according to your risk preferences, and you can change the leverage ratio that you determine during account opening at any time. To change your leverage rate, you have to close all open positions in your TradeAll_FX account.

Can I Make a Transaction for Protection with TradeAll?

Yes, you can make a transaction for protection with TradeAll.

Can I perform Scalping with TradeAll?

Yes, you can make transactions as frequently as you like with TradeAll.

Will My Orders Be Directly Communicated to Markets with TradeAll?

Yes, with TradeAll, the Forex Futures, CFD and Stocks orders of investors performing transactions are communicated to the related stock exchanges and they do not take any positions against the investors.

What Kind of Hardware Do I Need to Run My TradeAll Platform on My Desktop PC?

You need the following hardware to run TradeAll on your PC. For Manual Operations 2 GHz or higher frequency processor 2 GB RAM (This is only for desktop applications. More free disk space will be required for the operating system and other programs.) 50 MB available disk space is required to install the application and 500 MB for the history cache. Windows 2000 / XP / 2003 Server / Vista / 2008 Server R1 / 2008 Server R2 / Win 7/ Win 8 Microsoft.NET Framework 3.5 or 4.0 For Automatic Operations 3.0 GHz or higher frequency processor 4 GB RAM (This is only for desktop applications. More free disk space will be required for the operating system and other programs.) 80 MB available disk space is required for EIP, and an extra 500 MB for data storage. Windows 2000 / XP / 2003 Server / Vista / 2008 Server R1 / 2008 Server R2 / Win 7/ Win 8 Microsoft.NET Framework 3.5 or 4.0

What Kind of Hardware Do I Need to Run the TradeAll Web Platform?
You need the following system requirements to run the TradeAll web platform. • 2.3 GHz or higher frequency processor • 8 GB RAM • Windows 2008 • IE9, latest chrome or Mozilla FF web browsers
What Kind of Hardware Do I Need to Run the TradeAll IOS Platform?

To run TradeAll IOS version, having 4.3 and higher IOS based operating system versions will be sufficient.

What Kind of Hardware Do I Need to Run the TradeAll Android Platform?

To run TradeAll Android version, having 2.2 and higher Android based operating system versions will be sufficient.

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